Support

Something not working, or a question? Email us and include your iPhone or iPad model and iOS version.

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Follow my voice

How does voice tracking work?

Turn on Follow my voice before you press Go. As you read, TeleSpeak puts a coral highlight on the word you just said and scrolls to keep it on the reading line. If you skip a line, ad-lib or go back to re-read a sentence, it finds its place again.

Does it need an internet connection?

Only the first time, when iOS may download Apple’s speech model. After that it works in airplane mode. Speech is recognized on your device and never sent anywhere.

Which languages are supported?

Voice tracking uses your iPhone’s language. Read the script in that language for the best results.

The highlight is behind or loses its place.

Speak clearly at a natural pace and keep the phone within a meter or so. A quiet room helps. If it loses you, drag the text so the line you’re on sits at the coral marker; it picks up from there.

Recording

Where do my videos go?

Turn on Record video before you press Go. When you stop, the video is saved to your Photos library. The prompter text is never in the recording.

A video wasn’t saved.

Check that TeleSpeak can add to Photos: iOS Settings › Apps › TeleSpeak › Photos. The camera and microphone also need to be allowed there.

Scripts

What can I import?

Paste or type a script, or import .txt, .md, .rtf, Word (.docx) and PDF files. You can also share text or a document to TeleSpeak from another app, such as Notes, Files or Mail; it opens as a new script.

How do I change the text size, speed or colors?

During a session, tap the sliders button at the top right. Changes show live behind the panel. There’s also a Mirror text option for beam-splitter teleprompter rigs.

Free sessions and TeleSpeak Pro

What’s included for free?

Each week you get 3 voice-guided sessions of up to 2 minutes, and 3 other sessions with scripts up to 700 characters. Pro removes all limits.

How do I cancel or change my subscription?

Open the iOS Settings app, tap your name, then Subscriptions › TeleSpeak. You can also use Settings › Manage subscription in the app. The Lifetime purchase never renews.

How do I get a refund?

Apple handles refunds for App Store purchases. Request one at reportaproblem.apple.com.

I bought Pro but it isn’t unlocked.

In the app, go to Settings › Restore purchases while signed in with the Apple Account you used to buy it.